Director, IT Applications Delivery

Strategic leadership role responsible for planning, implementation, support and continuous improvement of IT business applications and data architectures serving all business functions. Ensure successful management and execution of project portfolio delivering efficient, scalable, and secure business applications, including enterprise-level and department-specific applications, that align with business objectives, enhance operational excellence, and comply with relevant regulations. Oversee teams responsible for application implementation activities (development, configuration, integration, and testing), support, lifecycle management, and IT change management. Foster a culture of business partnership, innovation, and continuous improvement while maintaining transparent communication to IT and business stakeholders. Job duties:

• In all actions, demonstrate commitment to patient safety and product quality through compliance with company Quality Policy and all documented processes and procedures.
• Contribute to achievement of Terumo Neuro’s IT mission statement through execution of IT strategic roadmap and delivery of secure, scalable, and efficient IT solutions.
• Recruit, develop, retain, and allocate IT resources to ensure the team can meet business objectives and priorities. Conduct performance reviews and create career development plans to foster professional growth.
• Build repeatable methodologies for implementation and maintenance of enterprise systems, off-the-shelf applications, and custom/low-code software development.
• Oversee design, implementation, and optimization of business data warehouse, ensuring seamless integration with applications to support data analytics and reporting.
• Maintain IT application portfolio employing best practices for documentation of technical/functional requirements, configurations, code, and integrations for knowledge retention and business continuity.
• Establish a cohesive IT Program Management function responsible for IT project portfolio management and ensure project management methods and tools are applied consistently to all business application projects.
• Establish and enforce IT governance processes for business requirements analysis, IT change management, and software testing to ensure fulfillment of business requirements and adherence to industry regulations.
• Ensure transparent communication of project status to executive leadership through various forums using concise visual presentation and reporting tools and metrics.
• Implement best practices for applications support and maintenance through issue resolution, change control, and proactive system monitoring.
• Work closely with Terumo SAP Center of Excellence to align system and resource availability and achieve seamless integration of applications with corporate ERP system.
• Work closely with IT Operations/DevOps team to develop processes for deployment of application changes and coordination of sustainable end-user support.
• Manage relationships with third-party vendors and software providers to ensure compliance with contracts and service level agreements.
• Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
• Perform additional duties as assigned.

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