Office Services Coordinator
Position Overview
Manage the front desk/reception area for multiple buildings in the complex (not simultaneously), while performing general/specialized Office Services and Human Resources support functions. General clerical and administrative support to include data entry, report generation, answering incoming calls, filing, and database administration. Responsible for day-to-day administrative tasks including providing relevant information to internal Associates and external visitors (such as clients, healthcare professionals, candidates, vendors) as needed. Job duties:
- Act as a subject-matter-expert (SME) for Envoy/Openpath office application and software.
- Manage reception telephone system, including answering/forwarding calls, locating Associates, taking messages, and maintaining front desk voicemail messages.
- Greet and direct all interview candidates, visitors, physicians, and vendors.
- Assist with new hire orientation (NHO) logistics.
- Distribute and manage incoming and outgoing USPS mail, with an emphasis on legal documents that are delivered.
- Coordinate purchasing and delivery of office supplies and business cards for U.S. Associates.
- Maintain database and distribution of new hires/separations security access cards and parking permits (including EV parking passes).
- Assist with all I-9 verifications for new hires as part of new Associate onboarding.
- Provide administrative support for incoming Talent Acquisition (TA) invoices and additional support to the Human Resources team, as requested.
- Work cross-functionally with Facilities, Environmental Health & Safety, and IT on office/cubicle assignments and hoteling utilizing Envoy.
- Assist with the coordination and execution of company events and meetings when requested.
- Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
- Perform additional duties as assigned.
- High school diploma or equivalent.
- Intermediate computer skills including MS Word, Excel, PowerPoint, Outlook, Teams, and working knowledge of Adobe Acrobat.
- Exposure and/or experience with database applications.
- Minimum two (2) years of administrative and/or office services/support experience or bachelor's degree in a related field with a minimum of six (6) months of administrative and/or office support services experience.
- Excellent written and verbal communication skills, including active listening skills.
- Excellent customer service, principles, and practices.
- Strong interpersonal skills.
- Strong organizational skills, ability to maintain a high level of accuracy in preparing and entering information.
- Ability to professionally interface with all levels of management, associates, and visitors.
- Great attention to detail, time management, and demonstrated project management experience.
- Able to work with minimal supervision, multi-task in a fast-paced environment, take initiative, and handle confidential projects with discretion.
- Bachelor’s degree.
- Advanced MS Excel skills and experience managing large sets of data within excel (v-look up, pivot tables).
- Demonstrated technical experience/skills (e.g. basic programming, software applications utilization, database design, etc.).
- Demonstrated experience with Envoy and/or OpenPath.